No Business or Technical Professional vouchers are available

Following is the information I was given regarding the vouchers that were re-assigned:

All Elevate America vouchers have been assigned to customers or assigned to the pre-activated course sets. On Tuesday, Oct. 27th, 2009 vouchers that were assigned to a customer prior to Oct. 15th and not activated by Oct. 23rd were transferred to holding accounts and pre-activated to ensure the vouchers were not lost after Oct. 31st. Customers affected by this process were sent emails on the 27th. These vouchers were not taken away; they are being preserved for the original assignees. Upon request, the vouchers will be returned to the original account and the customer will receive information on the credentials (Microsoft Live Id userid and password) required to access the Microsoft E-Learning site.

Send an email IMMEDIATELY to:

EAOffice2007@illinoisworknet.com

and request that your vouchers be reinstated, listing the vouchers you were originally assigned. You should then get a return email with the process by the end of this week.However, if your illinoisworknet account status shows 'not activated' and you know that you have activated your vouchers, go to the Microsoft e-learning site and check. Many of those vouchers are indeed there, despite the 'not activated' status on the IWN site. And always enter your classes from the IWN portal to avoid incurring costs from Microsoft. You will have access to your registered course for ONE YEAR from the date they were registered.
Contact me at 630-906-4128 if you are still experiencing problems accessing your courses.

Judith