Happy and Safe Holidays!

The ACTC Team:

Norma Warwick, Dave Adams, Kristy Laurx, Ana de Lotfe Diaz Tyesha Rollins and Judith Sotir.

Spring Semester Classes Start January 19

Spring semester classes at the ACTC start January 19, but you can register for them through 12/22, and then again after 1/4. Check the schedule for these and more, and then call us at 630-906-4248 to register. Class descriptions are also available.

• 
  
  Ana de Lotfe Diaz will be unveiling a new Basic Accounting class with vocabulary and terminology designed to give you a better base of understanding prior to taking Quick Books (first class: February 18.)
  
  
  
• 
  
  Our Absolutely Basics classes will also continue (for those who find 'basic' computer classes just not basic enough...): On January 29 and February 1, Kristy Laurx and Dave Adams will set you on the path to technological enlightenment.
  
• If you're a little rusty or have just enough computer skills to be dangerous (you know who you are!), try Computer Fundamentals. There's a class on January 27 with Ana de Lotfe Diaz.
  
  
  On Friday, January 22, we'll have a class in Digital Photography, so if you receive a digital camera as a holiday gift, Dave Adams can show you how to use it.
  
• 
  
  Did you ever wonder about creating your own web page? Try Beginning Publishing with Dave Adams, on February 1.
  
  
  
• 
  
  Looking for a new job? Resume looking a little dusty? Let Norma Warwick and Job Search to help you polish up the resume and identify the skills that will make employers pay attention. (February 24 and 25)
  
  
  
• 
  
  Are your math skills needing a little tweaking? Join math whiz Dave Adams for Math Review on February 26.
  
  
  
• 
  
  Of course we have a full schedule of Office classes, in Word, Excel and  PowerPoint, and also Outlook and the Internet.
  
  
  
• 
  
  And don't forget...all our classes are free!
  
  
  

ACTC Holiday Schedule

The ACTC will be CLOSED December 21, 2009-January 18, 2010 (Martin Luther King Observance).  We will open again on Tuesday, January 19, 2010. Please check the schedule located on this blog site for additional information. We all wish you happy holidays and a joyous New Year.

Note: The ACTC will also be CLOSED Monday, February 15 in observance of Washington's Birthday (President's Day).

Emergency Closings and Winter Break

The ACTC will follow the same emergency closings as Waubonsee Community College. If there is a significant storm, please check http://waubonsee.edu/ to see if the college is closed. The ACTC will be CLOSED if the college is closed. There are also notices sent to the main area television networks, and some radio stations.

Additional Value of the Elevate America Vouchers

Congratulations to all who took and passed the certification exams using the Microsoft Elevate America vouchers. There is an additional benefit to passing the exams that you should know about. Your certification allows you to receive proficiency credit in certain Waubonsee Community College courses shown below:

Access
MCS151 - Comprehensive Database Management
Excel
MCS141 - Comprehensive Electronic Spreadsheet
Microsoft Word
MCS130 - Beginning Word Processing
MCS131 - Intermediate Word Processing
MCS230 - Advanced Word Processing
Outlook
MCS181 - Outlook
PowerPoint
MCS175 - Electronic Presentations for Business

Contact Sarah Dwinnells at 630-466-2263 or sdwinnells@waubonsee.edu to learn how to transfer your Microsoft Certification into proficiency credit here at Waubonsee.

Social Networking for Business

Are you looking for a place to network with others in business? Not sure what you should and should not post on Facebook or Twitter? Register for a Social Networking for Business class and learn the ins and outs of the newest way to market yourself. Check out the ACTC schedule for the next available class.

Getting a new camera? Need a pic for Facebook?

Join the digital revolution and attend one of our Digital Photography classes. Learn how to take photos, download photos from the camera to your desktop, upload photos to email and social networking sites and more. Check out the schedule of classes to find the next class date.

New Schedules for January through June

Check out the new schedules for the new year. Just go to the left column, scroll down to 'ACTC Schedules' and click on the photo. Please note that the schedule is subject to change if there is insufficient enrollment. Several class times have a 'split' class, which means that we will run the class that has the first participants enrolled. Just call 630-906-4128 to register.

Elevate America: The Finale

Thank you to all who have taken the time to call, write or stop by to let me know your successes ( and a few snags) with Elevate America vouchers and certification testing. It warms my heart to hear that these vouchers are being successfully used. Let me hear from you!

Ideas for Classes?

If you have any ideas for new classes at the ACTC, let us know. You can write a comment to this post (click on comment and then add your thoughts) or call us at 630-906-4248. You can also send an email to: jsotir@waubonsee.edu

One class we are considering for spring semester is a basic accounting class. If you think you might be interested in this (perhaps as a continuation of your Quick Books classes), let me know.

Veterans Day Observance at Sugar Grove

Just a reminder: The ACTC and Open Lab will be CLOSED on Wednesday, November 11 in honor of Veterans Day. WCC will offer an observance:

Sugar Grove – Waubonsee Community College will host a Veterans Day Observance at 11 a.m. on Wednesday, Nov. 11, in the Academic and Professional Center on its Sugar Grove Campus, Route 47 at Waubonsee Drive. The event is free and open to the public.
Along with the college’s music department and student veterans, the Navy Junior Reserve Officers Training Corps (NJROTC) unit from East Aurora High School will also participate in the observance. The program will include the presentation of colors, the National Anthem, a reading of the president’s veterans day proclamation, the placing of a memorial wreath, and a drill team performance.

Absolutely Basic Computer!

Additional Classes for Absolutely Basic Computer to be offered in November and December. Sometimes Basic just isn't basic enough...

New to computers? Nervous about what can happen? We can help! Sign up for our Absolutely Basic Computer classes, to be offered in two sessions:

November:
Absolutely Basic Computer 1 Tuesday, Nov. 17, 4-6 PM

Absolutely Basic Computer 2 Friday, Nov. 20, 1:30-3:30 PM

December:
 Absolutely Basic Computer 1 Tuesday, Dec. 8, 4-6 PM
Absolutely Basic Computer 2 Friday, Dec. 11, 1:30-3:30 PM

Classes will also be held in the spring semester. Check schedule for available dates and times.

Session 1 will get you started using the computer correctly, understanding how to access and use the Internet, using the ACTC student blog, and creating and using an email account.
Session 2 will give you more information on using email and attachments, and learning about Web sites such as social network sites (such as Facebook), Shopping, Useful sites (Web MD, Orbitz Travel) etc. You'll also learn about online security.

Interested in Volunteering?

If you have some time to spare, the Waubonsee Community College Adult Literacy Volunteer Project could use your talents. One in five adults in Illinois lacks the skills needed to access or enjoy reading materials. Two million adults are not only disconnected from learning, they are unable to participate fully in the workplace, in their children's education and in society. In the area served by Waubonsee College, an estimated 23,000 immigrants live in households where English is not the primary language.

Volunteers are needed for reading, English as a Second Language and Computer Literacy. If you are interested in volunteering, please contact Kathy Turnowchyk, Coordinator of Volunteer Tutors, or Sherry Woodward, Adult Literacy Manager, at 630-801-7900 ext. 4107. They will get you a packet of information and answer any questions you may have.

WCC Job Club

Job Club
Call Career Services to Register
630-466-2368

WORKSHOPS 2ND & 4TH Tuesdays of the month, 2 - 3 p.m.
Waubonsee Community College, Sugar Grove Campus
Map & Directions available at: http://www.waubonsee.edu/about/sgdirpark.php

Oct. 13 - Behavioral Interviewing Presenter TBD STC 106
Prepare for behavioral interview. Employers today are asking probing questions to learn how you will “behave” in a given situation. Learn what employers are looking for and answer strategies.
Oct. 27 - Career Changers: Transitional Resume and Cover Letter

Presenter TBD Bldg. A 129
Information on creating a resume and cover letter that markets your skills for your new career. Identify your transferable skills and effectively promote them in your resume and cover letter.
Nov. 10 – Topic to be Determined Presenter TBD STC 106
Dec. 8 – Staying Upbeat During the Job Search Presenter Tom Piekarczyk STC 106
Learn how to avoid inertia and emotional barriers and keep positive during your job search.
Dec. 22 – Researching Employers Presenter Anderson Lee STC 106
Learn how to gather information about prospective employers before sending your resume or going to an interview. Web sites for networking and blogging are an increasingly popular way for job seekers to check out potential employers and get the inside scoop on perspective companies.
Jan. 12 - Target Your Career Presenter TBD STC 106
Discover what type of job you want to pursue and your options. Identify a specific goal or focus for your job search.

Answers to Questions Asked

" If I fail the certification test on the first try, what happens next? '

ANSWER: You will have 30 days to re-take the test. You will be emailed a new voucher number and expiration date to use.

" How do I let employers know I have certification?'

ANSWER: You would list on your resume "Microsoft certified in (example) Excel,2007", (and possibly the certificate number and date)and make sure that you have your certifications available when you are called for an interview. If you do NOT take the certification test, you can still list on your resume that you are "Current in Microsoft (example) Excel, 2007" but be sure that you do not say you are 'certified in Microsoft'. Many employers will find that to be enough. And remember, when you finish each Microsoft course, you will be able to print a 'Completion Certificate' which you can also use to prove you have finished the training course.

"What can Waubonsee do to help me?

ANSWER: WCC has a Presidential Inititive called 'Brighter Futures' which offers a variety of useful programs and even scholarships. I list as many of these events as I can on this blog. There is a very easy to apply for scholarship sponsored by the WCC Foundation for those of you who are unemployed. The scholarship offers $500 towards a Workforce Development course. To obtain an application form, go to: http://www.waubonsee.edu/brighterfutures

For information on courses available in Workforce Development, visit:
http://www.waubonsee.edu/workforcedev


Also, Waubonsee Community Education and Career Services both offer assistance. Check them out on the waubonsee.edu website. I'll list special services, such as the new Career Club, in the left hand column of this blog, under 'WCC Career Services Sites'. Just find the title you are looking for and click to take you directly to that site. WCC is a community college, and when the community needs assistance, we will do what we can to assist.

New EA Information

Below is additional information regarding Elevate America:

Please make one final push to encourage your clients to activate the training vouchers and take the certification examinations ASAP. All training vouchers must be ACTIVATED on the Microsoft learning portal by October 31, 2009. Clients using the examination vouchers must complete testing at a Certiport Center by October 31, 2009. Lumity (a Certiport Center in Chicago) is offering FREE certification exams on the days and times listed below:

o Wednesday, October 28, 2009 – 10am-1pm
o Thursday, October 29, 2009 – 3-5pm
o Friday, October 30, 2009 – 3-5pm

The State of Illinois has "recaptured" a number of vouchers that were assigned in August but never activated. Please advise your clients to contact EAOffice2007@illinoisworknet.com if they are interested in a training "course set" including Word, Excel and PowerPoint.

FREE COMPUTER RESOURCES

The goal of Elevate America is to provide Illinois workers with computer technology training. Even though all of the vouchers have been assigned, there is a number of FREE training resources available including:

Microsoft Digital Literacy (Basic Training)

http://www.microsoft.com/about/corporatecitizenship/citizenship/giving/programs/up/digitalliteracy/default.mspx

Microsoft Office 2003 - 2007 (Intermediate Training)
http://office.microsoft.com/en-us/training/default.aspx

Goodwill Community Foundation (Basic and Intermediate Training)
http://www.gcflearnfree.org/computer/

Illinois WorkNet (Job Search & Career Development)
http://www.illinoisworknet.com/

No Business or Technical Professional vouchers are available

Following is the information I was given regarding the vouchers that were re-assigned:

All Elevate America vouchers have been assigned to customers or assigned to the pre-activated course sets. On Tuesday, Oct. 27th, 2009 vouchers that were assigned to a customer prior to Oct. 15th and not activated by Oct. 23rd were transferred to holding accounts and pre-activated to ensure the vouchers were not lost after Oct. 31st. Customers affected by this process were sent emails on the 27th. These vouchers were not taken away; they are being preserved for the original assignees. Upon request, the vouchers will be returned to the original account and the customer will receive information on the credentials (Microsoft Live Id userid and password) required to access the Microsoft E-Learning site.

Send an email IMMEDIATELY to:

EAOffice2007@illinoisworknet.com

and request that your vouchers be reinstated, listing the vouchers you were originally assigned. You should then get a return email with the process by the end of this week.However, if your illinoisworknet account status shows 'not activated' and you know that you have activated your vouchers, go to the Microsoft e-learning site and check. Many of those vouchers are indeed there, despite the 'not activated' status on the IWN site. And always enter your classes from the IWN portal to avoid incurring costs from Microsoft. You will have access to your registered course for ONE YEAR from the date they were registered.
Contact me at 630-906-4128 if you are still experiencing problems accessing your courses.

Judith

KMart Smart Assist: 20% Discount for Unemployed

KMart is offering assistance to the unemployed, with a 20% discount on over 1,500 KMart brand grocery and drugstore products for up to 6 months. Go to: www.kmart.com/smartassist or call 1-866-KMART-4U (1-866-562-7848)

Eligibility:
Kmart customers who present state-issued identification (driver’s license or identification card) and a state-issued unemployment benefits enrollment confirmation are eligible to participate in the program (“Eligible Participants”). At checkout, cardholders will be required to show their valid discount card, their state-issued identification card for signature verification and their state-issued unemployment benefits enrollment verification. Valid signature verification is required to use the card.

Happy Halloween!

As the Elevate America program comes to an end, congratulations to all who have taken the tests...talk about Trick or Treat!  I so enjoy hearing about your success!

Judith

Vouchers listed as 'Not Activated' on IWN site

Several of you came to my office concerned about the fact that on the Illinois Worknet (IWN) site, some or all of your vouchers are listed as 'Not Activated'.
When we checked the Microsoft e-learning page, these vouchers were indeed activated, and courses were available.
IWN tried to find out which of the vouchers were not activated, and these were 'pre-activated' by the state. However, they are listed as 'Not Activated'. Please check the Microsoft e-learning site to see if your courses are listed. If they are, then you have access to them for 1 year.
Call me or see me if you do NOT find them on your e-learning account.

VOUCHER ACTIVATION - IMPORTANT UPDATE

If you did not yet activate your vouchers, you may find them 'missing' and have received an email stating:

"Thank you for your interest in receiving computer training through the Elevate America Program. Our records indicate you have not yet activated your training vouchers. In an effort to ensure that vouchers are not lost by not being activated by October 31, 2009, the State of Illinois will be pre-activating training vouchers this week. It may appear that the vouchers have been removed from your Illinois workNet account; however, please be assured that the Elevate America team is committed to providing you with the training courses that you need. If you still wish to take the training, and we hope you do, please respond to this e-mail by November 13, 2009 and provide us with information regarding the courses that you would like to take (Word, Excel, PowerPoint, Outlook, Access). Please also indicate if you need assistance in accessing the training courses or have any other questions."

Quite a few of you have called me asking what exactly the email means. I called the director of the program, and he assured me that you will still be able to access these Office courses, with vouchers. However, you need to send an email IMMEDIATELY to:

EAOffice2007@illinoisworknet.com

if you are interested in a training "course set" including Word, Excel and PowerPoint. These will be available on a first-come, first-served basis until November 13, 2009, or until all vouchers are used.

What this means is that you will have access to Business Worker voucher courses, but you may have to wait a couple of weeks to start. This does not apply to vouchers that have previously been activated. Those e-learning courses are there for you now, and you do have them for a year from the date you originally activated them. Please call me if there is any confusion, or if you need assistance with accessing the e-learning site.

Judith

More Test Centers

Most of the Illinois workNet Centers at KCDEE affiliates have some times for testing as well. Call in advance to check. Local outlets include:

N. Aurora, 2 Smoketree Plaza, N. Aurora 60542 630-844-6640
Yorkville Affiliate, 811 West John Street, Yorkville, 60560 630-553-9100 ext 8304
Elgin, 30 DuPage Ct., Elgin, 60120, 847-888-7900
DeKalb, 1701 Lincoln Hwy., DeKalb, 60115 815-756-4893

None of these have specific time schedules, but if they do have tests, it will be on a first come, first served basis.

Additional Testing Date Assigned

October 30 has been opened up for MCAS testing from 9a-2p in Henning 104 at the WCC Sugar Grove Campus. Registration is still required. If you need an additional testing voucher, please let me know, since there are some available.

Judith, 630-906-4128 or jsotir@waubonsee.edu

To register for an exam date/time call Sarah Dwinnells at 630-466-7900 x 2263.

There is still time to get your certification...if you move quickly!

Positions Open

There are four positions that will be open until November 6 in the Adult Education Department at WCC. If you are interested in these openings, go to http://waubonsee.edu/ and go to Employment. The positions are:

AE Data System Coordinator (working with the state database and information system)
Academic Specialist (assist the Adult Education Program Manager to develop the programs)
AE Transitions Advisor (assisting students with transition to credit program courses)
AE Instructional Aide (clerical, bi-lingual Spanish/English)

Vouchers 'Re-captured': Help!

I'm now getting calls and email from clients whose vouchers had been 'reassigned' due to non-registration. Please contact EAOffice2007@illinoisworknet.com immediately if this has happened to you. I will try to find out more information, but that would be my first suggestion.

Elevate America: ALL Training Vouchers have been assigned

The last training vouchers for Elevate America have been assigned. There are still a few certification testing vouchers available, and if you are interested in those, please call me, Judith Sotir, at 630-906-4128.

I hate to nag, but if you have not yet activated your vouchers, please do so immediately. If you have trouble activating your vouchers, contact my assistant Tyesha Rollins at 630-906-4248, or call me. The last day to register your vouchers is 10/31/09.

Thank you!

It's really nice to hear from so many of you that you are finishing up the Elevate America courses, and taking the certification exams. I know it's been a whirlwind, but I'm amazed at how much success you have all had. Remember the vouchers are good for one year from the registration date, so keep working! And CONGRATULATIONS on your accomplishments!

IT Professional Vouchers are NO LONGER AVAILABLE

ALL of the IT Professional vouchers for Elevate America have been given out. However, there are still some of the Business Worker vouchers (for Excel, Word, Access, PowerPoint, Vista and Outlook)available. Call me SOON if you need Business Worker vouchers.

Also, if you have not registered your vouchers yet, remember that they will expire on October 31. However, registered vouchers are good for one year from the date of registration.

Problems with Outlook 2007 Tests

I've had calls from voucher recipients regarding problems with completing the Outlook 2007 test (Outlook only).

The test would not come up at WCC, or at Elgin CC. Both sites are working to resolve the problem, but please check with the sites before going out to test on Outlook 2007. It may be resolved by the time this is posted, but I don't want anyone traveling needlessly.

Additional Certification Testing Dates

Two additional times have been assigned at Waubonsee College, Sugar Grove Campus, Henning Computer Center:

We have added additional dates to the MCAS testing dates already offered. Please notify anyone who might be interested that the additional dates/times are:
Thursday, 10/22 - 1:30-4:00p
Friday, 10/23 - 11:00a-3:00p
These are the remaining dates that were previously scheduled:
October 27 1:00 PM and 3:30 PM
October 28 9:00 AM and 11:30 AM
October 29 5:00 PM and 7:30 PM

To register for ANY test date/time call Sarah Dwinnells at 630-466-7900 x 2263.
Please register soon, as dates are filling quickly. Remember, you have TWO tries per test voucher to pass the certification exam.

For testing on Office 2003, contact the Quad County Urban League, at 630-851-2203. WCC does not offer testing for Office 2003.

Additional testing is available at Lumity in Chicago. The number to call is 312-372-4872. Elgin CC and Joliet JC are also Certiport testing sites, and have their own schedules. Call those sites for information.

It does not appear that there will be any extensions for testing using the vouchers. However, you have the option of paying for testing at a later date, if you so choose.

Come to the Fair! Saturday, October 17

The Third Annual Renewable Energy Fair

www.waubonsee.edu/energyfair
Saturday, October 17

9 a.m. - 5 p.m.

Sugar Grove Campus

Erickson Hall
FREE ADMISSION

Exhibits, workshops and speakers highlighting sustainable living and renewable energy products and services.

Eco-friendly exhibitors
Kids activity area - create recycled art and meet Bruce the Spruce!
Special workshops
Guided tours of the beautiful Waubonsee campus natural areas
Keynote speaker
· Rebecca Devens

Citizens Utility Board

10:00 a.m.

How to Lower Your Energy Costs

door prizes!

Memo regarding Oct. 31 END DATE for vouchers

I want to provide you with an update regarding the Elevate America Program. There are only three weeks left for people to activate training vouchers and complete certification exams.
PLEASE MAKE SURE CLIENTS ACTIVATE THE TRAINING VOUCHERS
All training vouchers must be activated by October 31, 2009. A voucher is activated once an individual enters their voucher code and selects courses in the Microsoft learning portal. I have attached the complete activation instructions. Please reach out to your clients to make sure that the vouchers are properly activated or they will expire at the end of the month.
EXAMINATION RESOURCES

All certification vouchers must be used by October 31, 2009. Lumity is a Certiport center that will provide FREE examinations through the end of the month. Please advise clients to contact Lumity at elevateamerica@lumity.org or 312-372-4872 x 119 to reserve a testing time within the next three weeks.

Upcoming Events

Career Transitions: designed to assist those looking to re-enter the workforce or change careers.
Copley Campus: Oct. 15, 1pm-3pm
Sugar Grove Campus: Nov. 9, 6pm-8pm

Power Your Job Search with College Central: discover the resources available to you on this premier job network web site.
Sugar Grove Campus-student center rm 103 Oct. 28, 6pm-7pm

Choosing a Major: designed to help individuals match their interests and educational goals with possible majors.
Sugar Grove Campus: Dec. 3, 2pm-4pm
Aurora Campus: Nov. 12, 10am-noon

On-Campus Recruiting: meet with employers and discuss job opportunities.
Sugar Grove Campus-student center lobby Oct. 13, Nov. 10, & Dec. 8, 10am-noon

Resume Tune-Up: designed for individuals who already have a resume and would like to fine-tune it. Registration Required.
Sugar Grove Campus: Career Services-Student Center rm 103 Oct. 20, 6pm-7pm

Resume for Career Changes: learn how to create a resume and cover letter for a career transition. Registration Required
Sugar Grove Campus-Career Services, Student Center rm 103 Nov. 17, 6pm-7pm

Job Club 2nd and 4th Tuesday of the month 2-3p.m. Registration Recommended.
Sugar Grove Campus: Student Center rm 106
Behavioral Interviewing-Oct.13
Career Changers: transitional resume and cover letter-Oct. 27 (bldg A, rm 129)
Create a Networking Handbill-Nov. 10
Staying Upbeat During the Job Search-Dec. 8
Researching Employeers-Dec. 22

NO Classes, Monday, OCT. 12, Columbus Day

In observation of Columbus Day, the ACTC will be CLOSED. No classes will meet that day. Classes will resume Tuesday, Oct 13. The Monday schedule will be moved to Monday, October 19. Enjoy the holiday!

Hotmail and Windows Live Accounts Hacked

You may have heard or read about the following news that Hotmail accounts have been hacked. This should NOT affect any of you using Hotmail or Windows Live to access your vouchers, but I would caution you about using those accounts for anything else. You can sign up for a free Gmail account from Google, or a free Yahoo account. Neither of those accounts have been compromised.

Judith

From BBC News, Monday, October 5. 2009:


Hotmail accounts 'posted online'


Reports suggest Windows Live Hotmail accounts have been hacked
Thousands of Hotmail passwords have been hacked and posted online, according to reports.


Microsoft, which owns the popular web-based e-mail system, told BBC News that it was aware of the claims and that it was "investigating the situation".


A report on technology blog neowin.net said that the details of "over 10,000" accounts had been posted to a website.


The blog suggested the accounts had been hacked or had been collected as part of a phishing scheme.


Phishing involves using fake websites to lure people into revealing personal details such as bank accounts or login names and passwords.

Changes to Course Registration

I'm not sure what the following message means, but I will find out on Monday...just a heads up that something will be changing:

Microsoft is updating Elevate America online course registration Friday, October 2, 2009 at approximately 6:00 p.m. CST.

Illinois workNet will have updated instructions for course registration available Monday, October 5, 2009.

Scary Stuff!!!!

Your Elevate America vouchers will expire on Halloween...so don't lose out on the opportunity! Be sure to register ALL of them before that date, or they'll be as useless as a week old pumpkin. You'll have a full year to utilize the vouchers after registration, but they'll be skeletons of vouchers past if you forget. Don't be a pumpkin head...register your vouchers today!

Job Assistance TONIGHT!!! Sept. 29th!!!!

You don't have to be in the job market to benefit from this workshop presented free of charge by Community Education as part of the Brighter Futures initiative. Everyone (faculty, staff, students, community) is invited to take advantage of this opportunity to improve your personal and professional networking skills.

The Art of Networking

You can (and should) develop and manage a network of people who can help you personally and professionally. How can you create a network? In this practical seminar presented by Marianne Rowe-Dimas you'll learn how to establish affiliations and increase your visibility. You'll also learn and practice the skills that will keep you connected with the network you've created.

Tuesday, September 29

7 -9 p.m.

Academic and Professional Center, Room 110A

FREE
Marianne Rowe-Dimas has more than 20 years of experience in corporate management, training and coaching. As an author, image consultant, and communications coach she is uniquely qualified to help you achieve your goals.



www.waubonsee.edu/brighterfutures

Douglas Grier
Dean of Community Education
Waubonsee Community College
Route 47 at Waubonsee Dr.
Sugar Grove, IL 60554

phone (630) 466-5715
FAX (630) 466-9495

Job Assistance: Plano/Yorkville/Sandwich area

Millions of Americans remain unemployed or underemployed. The country's jobless rate ticked up to 9.7 percent in August. If laid-off workers who have given up looking for jobs or who have settled for part-time work are included, the August unemployment rate comes in at 16.8 percent.

As of July, the unemployment rate in Kane County was 11.1%

Even as the economy improves we are likely to see continued high levels of unemployment and instability. Clearly, it remains difficult for America's unemployed or underemployed to find new or better jobs. Many of our district residents are still having trouble paying bills, in danger of losing their home, or are just confused and uncertain about the future.

Waubonsee Community College's Brighter Futures initiative is designed help district residents navigate today's economy. Brighter Futures begin on Wednesday, October 28 with a free event featuring one-on-one resume assistance and information sessions on a variety of topics including the job search, career decision making and personal financial survival. Held at Timber Creek in Sandwich, this event will be especially convenient for those who live in Yorkville, Plano, Sandwich and points west. Please help get the word out!

Community Event

Wednesday, October 28, 2009

4 -7:30 p.m.

Best Western Timber Creek Inn & Suites

3300 Drew Avenue, Sandwich, IL 60548

FREE

To learn more about Brighter Futures initiatives or to RSVP for the FREE Community Event visit www.waubonsee.edu/brighterfutures or call Community Education at (630) 466-2360.

Douglas Grier
Dean of Community Education
Waubonsee Community College
Route 47 at Waubonsee Dr.
Sugar Grove, IL 60554

phone (630) 466-5715
FAX (630) 466-9495

New Class: Absolutely Basic Computer

Sometimes basic is just not basic enough. We are developing a new class called Absolutely Basic, for those who have never so much as turned a computer on, or who have a fear that anything they do on the computer will be wrong.

The first class will be Friday, October 2 from 10 - 2. Participants will learn the proper way to start and close the computer, use applications, try out the web, and explore things such as Email, Facebook, shopping online, use Web MD and explore travel reservation sites.

This class IS for the faint of heart. If you know anyone who fits the description, have them call 630-906-4248. Registration is limited because of the hands-on aspect of the class. We'll be gentle...

Beyond Office

Do you know that we also offer classes other than Office programs? Check our schedule for classes like:

• Using Social Web sites in Business
• Digital Photography
• Quick Books Pro
• Beginning Publishing
• Web Resume
• Job Search
• 'Freeware' free software online

We also are looking for ideas for additional courses. Use the comments link below this post to add any thoughts you have, or call us at 630-906-4248 to register for any of the above classes.

46 More Days!

Don't forget that all vouchers you are assigned MUST be registered before October 31, 2009, or they will expire. Certification vouchers are not registered, but must be used by October 31. After that date, you can still take the certification testing, but you will need to pay for it.

All registered vouchers are good until one year from the date of registration. You can go back and review at any time during the year.

Vouchers

I have more vouchers, so if you wish addditional vouchers, please let me know. Limits are: 6 for Business Worker, 6 for Certification, and 10 for IT Professional. You can have both IT and BW/Certification vouchers.

Certification Testing

Waubonsee Community College in Sugar Grove has testing dates available. The link to that list is in the left hand column.In case those dates do not work for you, here is information on finding additional testing sites. Please note that Testing Centers may charge up to $15 per test. The WCC site is free.

Do you know how to find Microsoft Testing Centers? This information is available in multiple locations within illinoisworknet.com. The following approach provides a way for staff and customers to print the Certification Exam voucher number and instructions on one page. These instructions include links to locate Microsoft Certification Testing Centers. To access this information:

As a customer:

Log into the Individuals Illinois workNet account and click on the link to view vouchers/instructions. Note: The customer must have been allocated one or more vouchers to see this link.
Next to the Certification Exam voucher, click on the "view voucher instructions" link.
Print the page and/or click on the links to find testing centers.

Getting Help

I've been fielding a lot of questions about registering your vouchers, getting into the Microsoft e-learning site, and navigating through the program. We can help you if you call us at 630-906-4248.  My assistant Tyesha Rollins can usually get you into what you need, but I would highly suggest watching the e-learning video on how to navigate through the site BEFORE you begin your courses.  We want you to be successful using these vouchers. This blog is for YOU.  Please feel free to use comments to tell us of any success or problem.  I monitor this page regularly.

Cheers!

Judith

Comment on EA Vouchers

I received the following comment from an EA student:

I began my training classes in Word. I found the program to be awkward and dificult to navigate. Though I knew the material in the "Starting Word" segment, I felt like I wasted my time trying to navigate rather than learning anything.


Has anyone else experienced this? Any advice?

Comments from others using EA vouchers? How long did it take you to be able to comfortably navigate through the courses? Any suggestions? Below are my suggestions to this student:

This is the program that Microsoft uses for all the courses it offers for certification. I can suggest that there is a free Office training program on the Illinois workNet site that may be easier to navigate. You might try that first, and then go back to the voucher courses when you have a larger base of knowledge to draw from. You can access those courses (also online, but without needing vouchers) at http://www.illinoisworknet.com/vos_portal/residents/en/Tools/
 Go down to Elevate America, Getting Started with Microsoft Business Worker Courses, not Requiring a Voucher - Learn about the Getting Started Microsoft Business Workers online courses that do not require a voucher.
If that is still not what you need, the ACTC has classes in Word, levels 1 and 2. You can access a schedule from http://actcstudent.blogspot.com, and click on ACTC schedule in the left hand column.

If you would like to make a comment, click on the 'comments' button at the bottom of this post. A colleague suggested:

The navigation for the e-learning courses is not as intuitive as users may initially assume. Make sure to encourage the clients to go through the course overview section of each course prior to beginning the actual modules. The course overview provides videos and specific instructions for navigating through the online courses.

That is good advice, and relative to almost any online course that one takes. Good luck to all using the vouchers, and let me know how you are doing. 

Judith Sotir

Free Job Search Presentation

This expert presentation by Marianne Rowe-Dimas is offered FREE of charge by Community Education as part of the Brighter Futures initiative and is designed to help members of our district with their job search, career transition. No RSVP is necessary to attend.
The Art of Networking

You can (and should) develop and manage a network of people who can help you personally and professionally. How can you create a network? In this practical seminar you'll learn how to establish affiliations and increase your visibility. You'll also learn and practice the skills that will keep you connected with the network you've created.

Tuesday, September 29

7 - 9 p.m.

Academic and Professional Center (110 A)

Sugar Grove Campus
Marianne Rowe-Dimas has more than 20 years of experience in corporate management, training and coaching.

As an author, image consultant, and communications coach she is uniquely qualified to help you achieve your career goals.
For additional Brighter Futures related events, services, and job club information visit www.waubonsee.edu/brighterfutures

Office 2003 Vouchers

The Waubonsee Certiport Testing center is available for Office 2007 vouchers ONLY. We are researching the closest sites available for Office 2003 tests. So far it looks like Oswego East HS may give the 2003 tests, but I am waiting to hear back if that is indeed true, and, if so, will post their testing dates on this blog.

EA Tips and Techniques

Q: After I have activated my voucher, on some pages, it looks like I am being asked to pay for the courses I have selected, what does this mean? A: On a few pages in the Microsoft Learning system, you may see a dollar amount shown. This dollar amount indicates the total value of the collection of courses you are pursuing as part of your Microsoft Learning. While it may appear to be indicating payment is required, it is not. As long as you redeemed your voucher at the beginning of the process, you can ignore that item and proceed to your individual courses to begin your training.
Q: Is my Microsoft Windows Live ID member name an actual email address?A: No, your Windows Live ID member name is for logging into you Microsoft course only, it is NOT an actual email address. (sample Windows Live ID member name: computergenius@ea.illinoisworknet.com). Be sure to type in your real email address when creating your "My Illinois workNet" account.Q: I’m a returning user, where do I go to continue my learning? A: Click here for instructions and a link to return to courses you already entered or started. Q: I’m just getting started using computers, where do I begin? A: Click here for (New Computer User Level) Basic Computer Online CoursesQ: Do I need to own Microsoft Office 2007 software to use take the Microsoft Office 2007 online courses?A: No. Course participants do not need to purchase Office 2007 to take the Office 2007 courses. The courses do include hands on activities (labs) that use the Microsoft Office software. The activities are not required but they do reinforce learning the information. If you would like to complete the hands on activities, the software is available to download for a 60-day trial. Click here to download a free 60-day trial of the software to use with the vouchers . The other option is to use the Find a Location Near You search to find a location that offers public access computers.Q: I’m an IT Professional or Developer, what resources are available for me? A: Access to full Microsoft Learning library of E-Learning courses are provided for you when you collect an access code voucher from your participating site (link). Click here for more information and instructions on Technical Professional Online CoursesQ: What is the difference between an Access Code and a Voucher Code? A: There is no difference in these terms. Both refer to an e-learning activation code which will allow you to redeem a free e-learning course. Q: How long will I be able to use my E-Learning courses? A: Once you activate your e-learning, you will have 12 months of access to the coursesQ: How many courses can I take with my voucher? A: Your voucher will allow you to redeem either one course or one collection depending on the courses you select. Q: How many exams can I take with my Microsoft Certification Exam voucher? A: Your Microsoft Certification Exam voucher will allow you to redeem one free exam, and one retake if necessary. The first attempt must take place before October 31, 2009.Q: Are the Microsoft Business Worker Certification Exams timed? A: Yes, you have 45 minutes to complete each Microsoft Business Worker Certification Exam. Q: If I need to re-take a Microsoft Certification Exam , how soon can I take it again and what is the time limit?A: There is a 24 hour wait period for a re-take, and re-takes must be completed within 30 days. If you need to re-take the exam:
Microsoft will email your second (retake) attempt voucher number to your email account (not Illinois workNet account). The retake can be completed 1-2 days after the first attempt. If necessary, the second attempt can occur after October 31, 2009 (but that would be your last attempt for free).
If you need a third attempt before October 31, 2009, your advisor will need to assign another voucher to you. That voucher will be good for one attempt and one retake. Your third attempt must take no earlier than one week after your second attempt. It must used before October 31, 2009 to take the exam for free.
Q: Why should you complete Microsoft Certification Exams? A: Unlike resumes, certification offers concrete evidence that you have a specific set of skills. A certification exam is based on standards that were established by a professional group.Q: Why is Microsoft Business Worker Certification important to employers? A: Computers have become more and more essential to the workplace. Certifying Office skills that employers require ensures them you can effectively use computer software tools essential for success.Q: What if I do not want to use Internet Explorer, and prefer to use Firefox to access Elevate America Online courses? A: We strongly encourage you to use Internet Explorer, this is the only way to guarantee compatibility. There is however a work around for using Firefox to access Microsoft Elevate America Online courses:
In Firefox 3.0 or later:
1. go to Tools -> Add-ons -> Get Add-ons
2. In the search bar at the top of the box, type: IE Tab
3. Install the IE Tab extension
4. Select Restart Firefox
In Firefox 1.5 - 2.0 (Note: we recommend that you upgrade to the latest version of Firefox as a security measure):
1. go to Tools -> Add-ons
2. Click the "Get Extensions" link in the bottom right-hand corner of the box.
3. A new page will open, type IE Tab in the search box
4. The first result will be the IE Tab extension however this will NOT work, instead click on the link (right hand side) that says "older version"
5. Scroll down to version 1.3.3.20070528 (bottom of the page)
6. Select Add to Firefox
7. Select Install
8. Select Restart Firefox
Once the add-on has been installed you will need to do one of the following:
Right click on the link you intend to follow and select "Open link in IE Tab"
OR
Click on the link then Right-Click on the tab or window that opens and select "Switch Rendering Engine" or "View Page in IE Tab"
(The menu option varies based on where in the page you right-click)
Q: What do I do if I get stuck? A: If you find you need customer support, please contact the Microsoft Regional Support Center by phone at (800) 636-7544, or email e-learn@microsoft.com. More support information is available at the following website http://www.microsoft.com/learning/support/northamerica.mspx .If you find you need customer support, please contact the Microsoft Regional Support Center by phone at (800) 636-7544, or email . More support information is available at the following website . Flash Animation1 - To control the size of the flash movie, you can use the property window and replace the description with the width and height in parenthesis. For ex (300, 400)

Elevate America Quick Tips and Updates

Microsoft Certification Exams During Elevate America: Elevate America Frequently Asked Questions have been updated to include Microsoft Certification information related to timed testing, exam retake information, and reasons to complete a certification exam.

More Vouchers 9/1

I can (at least for now) issue all the vouchers you requested. Please leave me a comment on this post or call me with the list of vouchers you did not receive.

More Vouchers 8/27

I called DCEO and requested more vouchers from every level. I should have them today. Please put a comment to this post to let me know how many more you want and what type. Before you do that, check your IWN account, because I may have already assigned you additional vouchers. As I promised, I will continue to search out additional vouchers on your behalf.

Elevate America Press Release, WCC

FOR IMMEDIATE RELEASE
Aug. 25, 2009
Waubonsee Issues Vouchers for Free Computer Classes and Exams
Sugar Grove – Waubonsee Community College is issuing vouchers for free online Microsoft computer courses and certification exams as part of the Elevate American Initiative. Started by Microsoft, the initiative aims to provide free technology training for up to one million people nationwide, including 51,000 people in Illinois.
Different vouchers are being issued for different training and certification needs. Some vouchers can be redeemed for online courses in any Microsoft software suite. Individuals with an advanced knowledge of a particular Microsoft program can get a voucher to take a Microsoft Certified Application Specialist (MCAS) exam, a credential that can be an asset in a job search.
Current Waubonsee students can get vouchers from the college’s Business and Information Systems Division by calling Sarah Dwinnells at (630) 466-7900, ext. 2263 or e-mailing sdwinnells@waubonsee.edu. Other residents of Waubonsee’s district can get vouchers by calling Judith Sotir at (630) 801-7900, ext. 4128 or e-mailing jsotir@waubonsee.edu. Vouchers will be available until Oct. 31.

Clarification, EA Vouchers and Registration

You will have one year from the date that you register your vouchers online to complete the program. Therefore, if you register your voucher on 10/30/09, you will be able to use the voucher until 10/30/10. However, ALL vouchers that are NOT registered will expire on 10/31/09. Remember to register your vouchers so you don't lose them.

New Directions for Accessing EA Vouchers

New step-by-step Elevate America Online Course Instructions are available on Illinois workNet. Instructions with screen shots are included for 1) entering Elevate America online course vouchers for the first time, 2) using Elevate America vouchers to add additional courses and 3) returning to Elevate America courses you have already started.These instructions can be found in the Elevate America Resources (Providing Customer Guidance) and Frequently Requested Documents on the workforce professionals pathway, as well as multiple places on the individual pathway.

New Vouchers!!!

I received some additional vouchers for Business Worker and Certification Test. I assigned what I had to those who requested additional vouchers. I will still likely get more in September, so if you did not receive them now, contact me next month. I did not receive more IT Professional vouchers yet. If you would like to see if there are more vouchers available from an additional site, try elevateamerica@lumity.org. Tamara Springle or Lahesha Williams at that site may be able to assign those that Lumity has available. If I find out about any other sources of vouchers, I will let you know. I'm trying to get everyone what they requested, but the Business Professional vouchers are very limited. Please see the post on Testing Site Information for dates and times for testing at WCC.

ACTC Information

Please remember that we have many courses to help you build your skills to stay current in the workplace. In addition to basic computer, Internet and email training classes we also offer beginning and intermediate Excel, Word, Access, PowerPoint and Quick Books Pro. Programs for your job search needs such as Job Preparedness, Resume Writing, or Job Search and specialty classes (digital photography, web site creation, social networking for business etc) round out our services. We want to help you succeed. A current schedule of classes can be found in the left column of this blog, under 'ACTC Schedule'. or you can call us at 630-906-4248 and we will be happy to help you find classes that meet your needs.

Certification Testing Dates, Waubonsee Community College

The following dates have been set for certification tests on Elevate America Microsoft Office (Business Worker vouchers). You will need to contact either me (Judith Sotir) or my staff at 630-906-4248 for appointments. These tests are given by appointment ONLY. All certification tests will be administered at the Waubonsee Sugar Grove Campus, in the Henning Computer Center. In addition to making an appointment, you will need to have your voucher number and to show up at the specified time. You will be turned away if you show up late or without your voucher number. You have two chances to pass the test per voucher, and can take one test per session. Please note that there are TWO testing sessions per date, and you'll need to tell me which session wish to register. If you need additional vouchers, call me. I wish you all good luck!

These are the dates and times that are currently scheduled:

Date         Session A    Session B
September 9 9:00 AM    11:30 AM
September 17 1:00 PM   3:30 PM
September 24 5:00 PM   7:30 PM

October 1 1:00 PM         3:30 PM
October 8 1:00 PM         3:30 PM
October 15 5:00 PM       7:30 PM
October 27 1:00 PM       3:30 PM
October 28 9:00 AM      11:30 AM
October 29 5:00 PM       7:30 PM

Voucher Update

This is the start of week 2 with the vouchers, and I am already out of some types. I have asked for additional vouchers, so please sign in to the comments to let me know how many total additional vouchers you want. On the IT Professional the limit is 10 vouchers, but as you know I received so few that I had to limit those to 2 each. I apologize for getting these to you in such a piecemeal fashion, but hope that you understand. 

Additional Elevate America Course Vouchers

I may be getting some additional vouchers soon. Please leave your name in the 'comments' area of this post, and which additional voucher types you want, or call us at 630-906-4248. I will assign them as I get the information.

Registering Certification Vouchers

You do NOT need to pre-register the Certification Exam vouchers. Simply keep the voucher information and numbers, which will be required when you register to take the exams. All exams need to be completed by October 31, 2009. You are given two chances per voucher to pass the exam.

Elevate America Registration Videos

Click on the link on the left of this page under 'Elevate America' to access the NEW Elevate America instructional videos. These should help you get into the EA courses and give you information on how to register your vouchers. There are several videos available, so check the ones that interest you.

Additional Elevate America Course Vouchers

We were given less vouchers than we originally were assigned, but have been told that additional vouchers would become available in September. Please check back on this blog for that information. You can use the 'Followers' link to this blog link in the left column to register (click on follow publicly), which will send you an email when changes are made to this site.

ACTC Course Registration

You can check on the availability of ACTC classes by clicking on 'ACTC Schedule' in the left hand column under 'Additional ACTC Information'. Please check this list before calling 630-906-4248 to register for courses, as the course offerings may change. You are welcome to sign up for as many courses as you like, but if an emergency forces your plans to change, please call back and ask to be removed from the class list, and re-register for a later date.

Elevate America

There are links to the Illinois workNet site and also the videos on Illinois workNet that explain how to access and use your vouchers located in the left column of this blog under 'Elevate America'. Remember that all vouchers MUST BE ACTIVATED by October 31, 2009, or they will expire. All certification exams must be COMPLETED by October 31, 2009. However, if you just want to do the courses without sitting for exams, you can continue to access the Elevate America courses through July 31, 2010.

If you have additional questions, please contact the ACTC office at 630-906-4248. You can continue to access this blog (http://actcstudent.blogspot.com/ )for information as it comes available, including additional voucher availability or testing sites and dates.

Welcome to the ACTC New Student Blog

Please feel free to use the links listed in the left hand column to obtain additional information on the Aurora Community Technology Center (ACTC). We welcome you to the ACTC, and hope that we can help enhance your workplace skills, or just prepare you for using the computer effectively.